FAQ Cont.

Can I come to Whisper to be fitted?

Yes, you can. Please contact us for an appointment.

I think my headset is loose, how do I fix it?
We provide full tech support for our bikes. If you have Skype please contact us and well demonstrate how to fix the issue.

Can you put my name on the top tube of the bike?

Yes, what color would you like?

Will you do team specific paint to match our jersey?
Yes, please contact us for our paint template.

I want to purchase a Whisper but through my local bike shop, will you sell to them?
Yes, have your local shop contact us.

I want Campagnolo but you don't list it in your kit specs, can I get Campagnolo parts?
Yes we can build Whispers with Campagnolo, please contact us with your kit details.

I crashed on my Whisper, do you offer crash replacement frames?

Yes, please contact us for details.

Frequently Asked Questions (FAQ)

How do I start the process?
Contact us via phone 1.888.816.2200, e-mail
or Skype Whisper.

How long does it take to build my Whisper?
Our process usually takes about a week.

How long does it take with custom paint?
5-7 days includes build time.

Do you offer free shipping?
Yes, we offer free shipping in the USA. Overseas customers if you purchase direct are responsible for their own country's import taxes.

I bought one of your bikes and would like to upgrade the wheels before I ride it?
Please contact us for an RA and what wheels you'd like in place of your current wheels.

Is it possible to paint my bike at a later time?
Yes it is. Contact us for a RPA# and ship the complete bike back to us for disassembly and we'll paint and re-assemble the bike and ship it back. (Paint fees apply)

Do you offer sponsorship?
Yes, we have our own factory team as well as an individual sponsorship program available.

Whisper Cycles © 2013